FREQUENTLY ASKED QUESTIONS
What is a certified arborist?
A certified arborist is a professional who has a minimum of three years’ full-time experience working with the science of planting and caring for trees. To become certified, the arborist must pass the ISA’s certification exam.
How old are my trees?
The best way to determine the age of a tree is to count the rings of the stump; however, this means the tree has been cut down. Luckily, we know other methods to determine your tree’s age. For example, we can estimate your tree’s age by measuring the girth and calculating its average growth rate per year based on the type of tree.
How do I know if my tree is going to fall?
If you are questioning the state of any tree(s) on your property, please contact us immediately to have a certified arborist visit your home to perform a hazard assessment.
Will my property be protected if a tree needs to be removed?
Yes, we are licensed and insured for the sole purpose of protecting us and our clients from any work-related damages.
Do I need to be home when work is being done on my property?
It is not required that the homeowner be home at the time of service. We will leave the estimate or card in your mailbox. However, if the crew will not be able to access or easily identify the part of the property where the tree is located without the owner, someone will have to be home.
What season is the best for having tree service done?
Summer is considered the growing season of trees; therefore, it is the easiest season to determine the health of a tree. However, the best time to prune a tree is during the tree’s dormant stage, which is typically from November to March.
Can I keep the firewood from trees that are cut down?
Yes you can. When we provide the estimate, please let us know you would prefer the tree to be cut, split, and stacked.
When should I call a tree care company?
There are several signs that a tree needs to be checked but the most common signs include:
- The tree does not sprout new leaves or flowers in the spring
- The tree has hole or cracks in the trunk
- The tree is leaning or appears unstable
- The tree has apparent dead or dropping branches
- The tree has symptoms of disease, pests, or decay
Do I need a permit for tree services to be performed?
In somevplaces, it is illegal to cut down a tree without a permit. Our certified arborists are aware of the regulations in Santa Clarita and will advise if a permit is needed. We will provide instructions and assistance on how to proceed at the time of the estimate.
What is a dormant season of a tree?
Dormant means resting, so it is the resting season of a tree. When there is a decrease in temperature and daylight, it signals the tree to rest until the warmer temperature and longer days return. The cooler temperatures and lack of daylight cause the tree to slow down its metabolism to preserve energy and water. This is actually the best time to perform maintenance on a tree because the branches are bare making it easier to see. The cold weather makes it hard for pests and disease to survive, reducing the risk of exposure from fresh cuts promoting healthy new growth when spring comes.